UNDERWORLD-8
ABOUT UNDERWORLD 8
SHIPPING AND FAQ
UNDERWORLD 8 is exclusively run by Beezul. We aim to ship your order within 5 business days. Once your package has been shipped, we'll send you an email with shipping confirmation and a tracking number.
For US orders, please expect 1-2 weeks for delivery after receiving confirmation that the order has shipped. There are many variables that affect shipping. Weather as well as holidays may extend your shipment time so please consider this while tracking your package.
( US ) Orders consisting mostly of stickers will be roughly $5.00 USD.
If you purchase the art book, this will add an additional fee of roughly $1.00 USD to shipping costs due to weight.
We are currently figuring this all out again from scratch. We don't have that much experience running an online store for such an extended period of time, so unfortunately for now we are only shipping within the US. We will aim for international shipment in the future!
Please try to contact us within 24 hours of your order confirmation. If contacted quickly, we can fix the shipment information before it goes out.
We can't currently change orders or cancel orders, so please order carefully. Because this store is run by a very small team, this causes a lot of issues that we currently don't know how to deal with. If you have any issues while order though, please contact us so we can learn from these issues and improve things in the future. If there are clear issues with the site and not user error, then it's much more likely we can fix the issue for you and others.
REFUND POLICY
We can't currently change orders once they are placed, but if you want to cancel your order please try to contact us within 24 hours. Because this store is run by a very small team, these types of issues cause a lot of problems for us so please be extra careful while placing an order! If you have any issues while ordering, though, please contact us so we can learn from these issues and improve things in the future. If there are clear errors with the site and not user error, then it's much more likely we can fix the issue for you and others.
If you get a damaged product from us, please use our contact form to let us know any and all details. Once we respond, you can attach photos of the damage as well.
If your package is missing, try contacting your local USPS first and file a missing package claim. If you still need help after that, please contact us through the contact form.
